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Questions to consider about
your ecommerce business.
- Can your customers purchase your product or service
without your web site?
- Not all people like to place orders on a web site. Your ecommerce business plan should allow different order taking methods - telephone, postal, and fax as well as your web site. We combine all your orders coming into your business with your web orders.
- How will your customer service be handled?
- Email is nice, but some things are handled better with a phone call. CrossCountry has an in-house call center to provide customer service to you and your customers 24/7. Sometimes a potential customer has a question before purchasing. Our professional and courteous staff can answer that question and capture the order.
- Have you ever purchased something on-line to find out later it is backordered, and they have your money?
- CrossCountry’s ecommerce solution is to combine all your orders, web site, mail orders, fax orders, etc. and processes them in one batch. Credit cards are processed on orders that can be fulfilled. This method saves you money on merchant fees and no upset customers on backorders.
- Do you really want to manage a warehouse?
- CrossCountry manages its own warehouse, so you don't have to. We link inventory, shipping, orders, and service seamlessly: a turn-key solution. We will ship your product with the best method to save you money and keep your customers happy.
- You say you don’t have an ecommerce site yet?
- CrossCountry Fulfillment in partnership with CrossRoads Enterprise can design, manage, and maintain your ecommerce web site. We can also promote your web site through different channels of internet marketing.
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